Difference between revisions of "West Virginia Births - FamilySearch Historical Records/Known Issues"

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== Known Issues ==
  
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=== Question 1 ===
 
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'''Question 1''': Why can I not see the image when I click on the View image link on the record details page. <br>'''Answer 1''': The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx] to search their records.  
== Known Issues  ==
 
 
 
'''Question #1''': Why can I not see the image when I click on the View image link on the record details page. <br>'''Answer #1''': The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at [http://www.wvculture.org/vrr/va_select.aspx http://www.wvculture.org/vrr/va_select.aspx] to search their records.  
 
  
'''Question #2''': My ancestor is indexed as being born in Wood, Mason County, West Virginia. Is this correct?<br>'''Answer #2''': No, there is no Mason County in West Virginia. The records indexed this way belong in '''Wood '''County, West Virginia.<br>
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=== Question 2 ===
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'''Question 2''': My ancestor is indexed as being born in Wood, Mason County, West Virginia. Is this correct?<br>'''Answer 2''': No, there is no Mason County in West Virginia. The records indexed this way belong in '''Wood '''County, West Virginia.
  
 
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:
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*Go to the [[West Virginia Births - FamilySearch Historical Records]] article.
 
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*Go to the [https://familysearch.org/search/collection/1417341 West Virginia, Births, 1853-1930] collection at FamilySearch.org
*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
 
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
 
 
 
Your assistance will help ensure that future revisions will be considered.
 
 
 
Return to the [[West Virginia Births (FamilySearch Historical Records)|West Virginia Births (FamilySearch Historical Records)]] article.  
 
 
 
Return to the [https://familysearch.org/search/collection/1417341 West Virginia, Births, 1853-1930] collection at FamilySearch.org.<br>
 
 
 
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Latest revision as of 12:13, 21 July 2020


Known Issues[edit | edit source]

Question 1[edit | edit source]

Question 1: Why can I not see the image when I click on the View image link on the record details page.
Answer 1: The links on this collection send you to a partner site – West Virginia Division of Culture and History. They are the custodians of the records and provide the links to the images. If you are unable to view them through our site you may visit their site at http://www.wvculture.org/vrr/va_select.aspx to search their records.

Question 2[edit | edit source]

Question 2: My ancestor is indexed as being born in Wood, Mason County, West Virginia. Is this correct?
Answer 2: No, there is no Mason County in West Virginia. The records indexed this way belong in Wood County, West Virginia.