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Family Group Records Collection, Archives Section - FamilySearch Historical Records/Known Issues


Known IssuesEdit

Question 1Edit

Question 1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer 1: FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  •  If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Family Group Records Collection, Archives Section, 1942-1969 > A > Abbe, Eleazer - Abbott, George > Image 1200 of 1507.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Family Group Records Collection, Archives Section (FamilySearch Historical Records) article.
Return to the Family Group Records Collection, Archives Section, 1942-1969 collection at FamilySearch.org.