Difference between revisions of "Family Group Records Collection, Archives Section - FamilySearch Historical Records/Known Issues"

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{{HR Known Issues-page}} <br>
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{{HR Known Issues-page}}
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__TOC__
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== Known Issues ==
  
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=== Question 1 ===
 
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'''Question 1''': I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?<br>'''Answer 1:''' FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).  
== Known Issues  ==
 
 
 
'''Question #1''': I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?<br>'''Answer #1:''' FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).  
 
  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
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Your assistance will help ensure that future revisions will be considered.<br><br>Return to the [[Family Group Records Collection, Archives Section (FamilySearch Historical Records)|Family Group Records Collection, Archives Section (FamilySearch Historical Records)]] article.<br>Return to the [https://familysearch.org/search/collection/2060211 Family Group Records Collection, Archives Section, 1942-1969] collection at FamilySearch.org.<br><br>  
 
Your assistance will help ensure that future revisions will be considered.<br><br>Return to the [[Family Group Records Collection, Archives Section (FamilySearch Historical Records)|Family Group Records Collection, Archives Section (FamilySearch Historical Records)]] article.<br>Return to the [https://familysearch.org/search/collection/2060211 Family Group Records Collection, Archives Section, 1942-1969] collection at FamilySearch.org.<br><br>  
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<div class="skype_c2c_menu_container notranslate" id="skype_c2c_menu_container" style="display: none;" onmouseover="SkypeClick2Call.MenuInjectionHandler.showMenu(this, event)" onmouseout="SkypeClick2Call.MenuInjectionHandler.hideMenu(this, event)" data-fp="{A84F352F-FE3E-4871-8974-89A99CA7CB4B}" data-murl="https://pipe.skype.com/Client/2.0/" data-uiid="0"><div class="skype_c2c_menu_click2call">[[Call, Archives Section - FamilySearch Historical Records/Known Issues|Call]]</div><div class="skype_c2c_menu_click2sms">[[Send SMS, Archives Section - FamilySearch Historical Records/Known Issues|Send SMS]]</div><div class="skype_c2c_menu_add2skype">[[Add to Skype, Archives Section - FamilySearch Historical Records/Known Issues|Add to Skype]]</div><div class="skype_c2c_menu_toll_info"><span class="skype_c2c_menu_toll_callcredit">You'll need Skype Credit</span><span class="skype_c2c_menu_toll_free">Free via Skype</span></div></div>

Latest revision as of 18:38, 15 July 2020


Known Issues[edit | edit source]

Question 1[edit | edit source]

Question 1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer 1: FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).

If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  •  If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Family Group Records Collection, Archives Section, 1942-1969 > A > Abbe, Eleazer - Abbott, George > Image 1200 of 1507.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Family Group Records Collection, Archives Section (FamilySearch Historical Records) article.
Return to the Family Group Records Collection, Archives Section, 1942-1969 collection at FamilySearch.org.