To all FamilySearch Wiki Contributors: An apology is in order...[edit source]
By way of introduction, my name is Ben Bennett and I’ve recently joined the FamilySearch team as the product manager for the Wiki and Forums. Put simply, my job is to ensure that your experience, as contributors and users of the Wiki and Forums is excellent. To this end, an apology is in order.
As you know, we recently implemented a new user ID/sign in process for the FamilySearch Wiki. As we implemented this new system, I personally heard from many of you. You shared with me problems that were occurring for you as you tried to sign in, edit or do other things that resulted in lost work, lost time and frustration for you, our key contributors and users. Please accept my sincere apology for the poor performance and poor experience associated with the Wiki during the past few weeks. Please also accept my commitment that the FamilySearch team will learn from this experience and do all that we can to prevent situations like this in the future. To this end, I wanted to share with you ...CONTINUE
Moderator/Adopter issues coming to a vote[edit source]
As you probably already know, FamilySearch launched an Adopt-a-Page program at the Federation of Genealogical Societies conference over the summer. Many groups are signing up to adopt a page. We need your help in order to resolve some important questions about the relative roles that Moderators and Adopters ought to play and how they can work together. These questions and discussions are on the new FamilySearch Wiki Contributors' Corner forum. We are going to hold a vote on these issues by year's end, and the resolutions will change the roles Moderators and Adopters play, so please visit the forum and add your thoughts. Thanks! RitcheyMT 17:42, 19 December 2010 (UTC)