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To all FamilySearch Wiki Contributors: An apology is in order...[edit source]
By way of introduction, my name is Ben Bennett and I’ve recently joined the FamilySearch team as the product manager for the Wiki and Forums. Put simply, my job is to ensure that your experience, as contributors and users of the Wiki and Forums is excellent. To this end, an apology is in order.
As you know, we recently implemented a new user ID/sign in process for the FamilySearch Wiki. As we implemented this new system, I personally heard from many of you. You shared with me problems that were occurring for you as you tried to sign in, edit or do other things that resulted in lost work, lost time and frustration for you, our key contributors and users. Please accept my sincere apology for the poor performance and poor experience associated with the Wiki during the past few weeks. Please also accept my commitment that the FamilySearch team will learn from this experience and do all that we can to prevent situations like this in the future. To this end, I wanted to share with you ...CONTINUE
We are happy that you have joined the research community of FamilySearch Research Wiki. We want to help you enjoy your involvement in this wiki community.
You are not alone. I am one of several people on the Welcoming Committee for FamilySearch Wiki. Each of us wants to make your time on the Wiki a fulfilling, and worthwhile experience.
As a new contributor, you may feel a little overwhelmed at the scope of the Wiki. If and when you need help please contact me (Parrisl) for assistance. If I don’t know the answer, I will find someone who does.
You are NEEDED and WANTED
Review the Wiki Tour to get you started and help
Thanks again and welcome aboard,
Parrisl 20:45, 18 February 2014 (UTC)